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Caring for your AURA QUE Product

The artisans we work with at AURA QUE make our products with the utmost care to ensure excellent quality, practical products that can be treasured season after season. To help you take care of your AURA QUE product and maximise the lifespan, here are some care instructions for our product groups. 

If you have any product care question not covered by the information below, please contact sales@auraque.com for a personal response to your query.

  • Accessories - Cotton: Machine washable on cool. Do not tumble dry. Separate dark colours. 

  • Accessories - Cotton/Leather: Items with leather are not washable. Spot clean. Treat with care. There are various natural protective waxes, sprays and lotions that you can purchase and use to protect leather. Always test the product in a hidden area. Leather naturally softens and darken slightly in colour with use over time.

  • Accessories - Dhaka: Do not submerge in water. Avoid direct heat. Treat with care. 

  • Accessories - Felt/Leather: Items with leather are not washable. Spot clean. Treat with care. There are various natural protective waxes, sprays and lotions that you can purchase and use to protect leather. Always test the product in a hidden area. Leather naturally softens and darken slightly in colour with use over time.

  • Accessories - Leather: Items with leather are not washable. Spot clean. Treat with care. There are various natural protective waxes, sprays and lotions that you can purchase and use to protect leather. Always test the product in a hidden area. Leather naturally softens and darken slightly in colour with use over time.

  • Accessories - Wool/Leather: Items with leather are not washable. Spot clean. Treat with care. There are various natural protective waxes, sprays and lotions that you can purchase and use to protect leather. Always test the product in a hidden area. Leather naturally softens and darken slightly in colour with use over time.

  • Apparel - Banana Fibre: Machine washable on cool. Do not tumble dry. Separate dark colours. 

  • Apparel - Merino Wool: Machine washable on cool. Do not tumble dry. Separate dark colours. 

  • Apparel - Mohair: Handwash only. Do not tumble dry. 

  • Apparel - Wool Upcycled: Machine washable on cool. Do not tumble dry. Separate dark colours. 

  • Apparel - Wool/Fleece: Machine washable on cool. Do not tumble dry. Separate dark colours. 

  • Apparel - Wool/Jersey: Machine washable on cool. Do not tumble dry. Separate dark colours. 

  • Felt Slippers: Spot clean with damp cloth. Do not submerge in water. A suede brush may be useful. 

  • Home - Ceramics: Safe to use in dishwasher (top shelf) and microwave. 

  • Home - Dining: Spot clean with damp cloth. Do not submerge in water. 

  • Home - Self Care: Store in a cool dry place. 

  • Jewellery - Metalwork: Use soap and warm water to clean brass. 

  • Jewellery - Pote Glass: Please treat with care. 

  • Jewellery - Recycled Glass: Please treat with care. 

  • Jewellery - Recycled Paper: Please treat with care. 

  • Jewellery - Stone: Please treat with care. 

  • Kaffe Fassett: Handwash only. Do not tumble dry. Lining can be wiped with damp cloth and mild detergent. Please treat with care. 

  • Stationery - Recycled Wood Pens: Please treat with care. Use a microcrystalline wax polish such as Renaissance Wax every month to protect the wood and stop it drying out. Extreme temperature changes can cause cracking in the wood finish. The wax should be applied evenly and lightly over the wooden surface then lightly buffed with a smooth lint-free cloth to give a sheen. 

  • Yak Wool/Merino: Machine washable on a cool wash. Do not tumble dry. Keep dark colours separate.

  • Yak Wool/Raw Silk: Machine washable on a cool wash. Do not tumble dry. Keep dark colours separate.