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The artisans we work with at AURA QUE make our products with the utmost care to ensure excellent quality, practical products that can be treasured season after season. To help you take care of your AURA QUE product and maximise the lifespan, here are some care instructions for our product groups. 

If you have any product care question not covered by the information below, please contact sales@auraque.com for a personal response to your query.

Product Category Products Care Instructions
Accessories - Cotton 93 JOGI Shoulder Bags
78 GYANI Crossbody Bags
158 BIHAN Messenger Bags
157 CAHA Backpacks
Machine washable on cool. Do not tumble dry. Separate dark colours. 
Accessories - Leather 69 AINA Wallets
17 ATILO Crossbody Bags
13 BATA Backpacks
18 BINA Shoulder Bags
20 IMANDA Wallets
12 MIRA Shoulder Bags
23 PARI Pouches & Coin Purses
25 SALI Keychains
74 VIPATTI Pouches & Coin Purses
68 ALI Office & School Supplies
15 TARA L Shoulder Bags
Items with leather are not washable. Spot clean. Treat with care.

There are various natural protective waxes, sprays and lotions that you can purchase and use to protect leather. Always test the product in a hidden area. Leather naturally softens and darken slightly in colour with use over time.
Accessories - Wool/Leather

31 LILA Pouches & Coin Purses
70 HURI Crossbody Bags
72 LALITA Crossbody Bags

Items with leather are not washable. Spot clean. Treat with care.

There are various natural protective waxes, sprays and lotions that you can purchase and use to protect leather. Always test the product in a hidden area. Leather naturally softens and darken slightly in colour with use over time.
Apparel - Banana Fibre 97 GANCHHEN Scarves
36 PEMA Scarves
143 TAKURO Scarves
152 VARGA Winter Gloves
176 BIBEK Scarves

Machine washable on cool. Do not tumble dry. Separate dark colours. 

Woven banana yarn becomes increasingly silky and pliable with wear and washing.

Apparel - Merino Wool 130 NATIJA Scarves
128 PAVA Winter Hats
129 PACADI Scarves
59 PURNA Scarves
99 KALI Scarves
138 CHAYA Winter Gloves
139 DARJA Winter Hats
140 MAHAN Scarves
146 NACNU Scarves
131 RISI Ponchos
127 SAGLO Winter Gloves

Machine washable on cool. Do not tumble dry. Separate dark colours. 

As with all 100% wool fabrics, a small amount of pilling is normal. This reduces over time and can be easily removed with a debobbling method such as those detailed here.

Apparel - Mohair 40 VELA Scarves Handwash only. Do not tumble dry. 
Apparel - Wool Upcycled 148 LAMBA Winter Gloves
149 LUGA Socks & Hosiery
151 TAVAR Winter Hats

Machine washable on cool. Do not tumble dry. Separate dark colours. 

As with all 100% wool fabrics, a small amount of pilling is normal. This reduces over time and can be easily removed with a debobbling method such as those detailed here.

Apparel - Wool/Jersey 118 PESHA C Ear Warmers
117 GUPTA Winter Gloves
121 HIRA C Scarves
120 RAJA C Winter Gloves
119 ANEKA FI Slippers
121 HIRA FI Scarves
118 PESHA FI Ear Warmers
120 RAJA FI Winter Gloves
123 HEMANTA Winter Hats
124 JANA C Slippers

Machine washable on cool. Do not tumble dry. Separate dark colours. 

As with all 100% wool fabrics, a small amount of pilling is normal. This reduces over time and can be easily removed with a debobbling method such as those detailed here.

Felt Slippers 54 BIDI Slippers
53 MITA Slippers

Spot clean with damp cloth. Do not submerge in water. A suede brush may be useful. 

The felt is 100% natural wool and is not blended with plastic fibres, so it does not have the smooth appearance of boiled wool blends sometimes used in similar slippers. As a result, as with all 100% wool fabrics, a small amount of pilling is normal. This reduces over time and can be easily removed with a debobbling method such as those detailed here.

To compost, first remove and dispose of thread.

Home - Ceramics 64 ALO Mugs
62 JOSILO Teapots
126 BHAVA Sugar Bowls & Creamers
169 HANSA Mugs
167 DIBAS Mugs
168 MAATI Soap Dishes
171 BUNDA Soap Dishes
175 ISLA Home Fragrances
Safe to use in dishwasher (top shelf) and microwave. 
Home - Ceramics 170 SUNU Home Fragrances Safe to use in dishwasher (top shelf) and microwave. Use regular size tealight (not tall or votive) and burn max. 3hrs a time.
Home - Dining 109 ASIK Coasters
110 MILDO Placemats
154 AGNI Placemats
155 TOLA Coasters
Spot clean with damp cloth. Do not submerge in water. 
Home - Self Care - Felted Soaps 173 BHITRA Bar Soaps
174 SANO Bar Soaps
Store in a cool dry place.
Home - Self Care - Bar Soaps 179 SOOTHE Bar Soaps
179 REFRESH Bar Soaps
179 INVIGORATE Bar Soaps
179 ENERGISE Bar Soaps
179 HYDRATE Bar Soaps
Store in a cool dry place. Cut the bar into halves or thirds for a more ergonomic shape and to maximise the life of your soap.
Home - Self Care - Candles 178 LAZY MORNING Candles
178 POTTERING IN THE GARDEN Candles
178 CURL UP WITH A BOOK Candles
Burns 40-45hrs. 1st use burn until wax melts to edges. Then max. 3hrs a time. Please reuse non-recyclable jar. It makes a useful drinking glass, trinket jar, candle holder or small vase. Cleaning tips can be found here.
Home - Self Care - Eye Pillows 180 SALMEE Eye Pillows

Pillowcase: Cool handwash only. Do not tumble dry.

The pillow can be used effectively at room temperature. To ease tension headaches and migraines, the pillow inner may be heated in a microwave: max. 700W in 10sec increments up to max. 30sec (approx. temperatures: 10sec = 28C, 20sec = 36C, 30sec = 42C). To soothe tired eyes or to aid hay fever symptoms, the pillow inner may be cooled in a freezer for 15-30min. Please gently remove the outer pillowcase before heating or cooling.

Jewellery - Metalwork 108 DALLU Dangle & Drop Earrings
106 PANGA Necklaces
107 RANI Necklaces
134 CHANDRA Beaded Necklaces
135 ADIN Beaded Bracelets
Use soap and warm water to clean brass. 
Kaffe Fassett 3KF- ANI Pouches & Coin Purses
2KF- DAYA Cosmetic Bags
58KF- GUPTI Jewellery Storage
Handwash only. Do not tumble dry. Lining can be wiped with damp cloth and mild detergent.
Stationery - Recycled Wood Pens 79 EMLEY Pens
172 HONLEY Pens
177 SHEPLEY Pens

Please treat with care. Use a microcrystalline wax polish such as Renaissance Wax every month to protect the wood and stop it drying out. Extreme temperature changes can cause cracking in the wood finish. The wax should be applied evenly and lightly over the wooden surface then lightly buffed with a smooth lint-free cloth to give a sheen. 

Our fountain pen nib is a medium size, suitable for both right- and left-handed writers. It comes with an ink converter (that can be refilled from a bottle of ink) as well as two ‘standard international’ ink cartridges (one loose in the pen barrel and other in the box). Cartridges can be easily replaced by unscrewing from the centre of the pen.

Our ballpoint pen comes with a Parker style refill already installed. To replace the refill, gently unscrew the metal end near the nib from the main pen barrel; remove the spent refill, fit a new refill and gently screw back together. Please ensure that the nib of the pen is clicked out of sight when you are not writing as the click mechanism protects the nib.

Consumables are readily available from high street or online stationery suppliers.