AURA QUE HASTINGS STORE
18-19 Robertson Street, Hastings, TN34 1HL
HASTINGS STORE OPENING TIMES
WE WILL SOON BE CLOSING OUR HASTINGS STORE. Perhaps not forever, but for now.
The Robertson Street building in which the AURA QUE Store is located has recently come under new ownership and will undergo significant building works. This development means we will unexpectedly be relocating our warehouse and studio within Hastings in the coming months. Online orders through auraque.com will continue as normal. With her baby girl due in a matter of weeks, even our indomitable founder Laura has accepted that it is unrealistic for AURA QUE to move a warehouse and studio AND set up from scratch and run another store at present.
Thank you so much to our Hastings customers for all your support over the past 18 months. Wherever we end up, we hope to welcome you back to pop-up events later in 2024 and beyond - please follow auraque on social media and watch this space! We expect to close our doors in about a month, but in the meantime we are having a huge sale in store, including unique sample pieces. If you've been meaning to pop in then please hurry, we'd love to see you!
We have lots of goodies for you to browse, touch, try on, smell and enjoy. It’s amazing to have everything out on display - rather than just in boxes in a warehouse! We've used lots of recycled materials and furniture to decorate the space, hoping to create a spacious, homely and enjoyable shopping experience for our customers. So please do come and visit us if you can.
It has been a hectic few years at AQ HQ. Like everyone, our 2020 was dominated by the demands of the Coronavirus pandemic. Our wholesale business collapsed overnight. Travel to Nepal went out of the window. International freight and the postal and courier services upon which we depend were thrown into chaos - as were our small team who were home-schooling 8 children between them! We were forced to take strategic risks to try to protect the livelihoods of our artisans.
But something amazing happened: customers actively sought out and supported small businesses and their local high streets, helping AURA QUE and most of our stockists to survive those incredibly difficult times. We are truly thankful.
In 2021 we brought our warehousing back in-house. Our reasons for this included the ability to work towards more sustainable packaging; to provide a more personal service to our customers, such as optional gift wrapping; and to gain more control over dispatch deadlines and reuniting customers with any errant packages! Having survived our first Christmas back managing our own fulfilment after many years, 2022 brought the new opportunity - and challenge - of moving out of our separate studio and warehouse and moving EVERYTHING into one premises on the high street in Hastings. Somehow without disrupting the daily dispatch to our online customers.
In September 2022, we opened our Hastings high street store: a significant milestone in our ambitions to connect customers with the materials and traditional techniques that go into their products, and to the people that make them.
Our team continues to change and grow, and Laura continues to strive for that elusive work-life balance!